What is Performance Management?

A roadmap to take your business to the next level

Performance Management is one of the key drivers of overall business performance - because a business’ potential is only as strong as the combined effectiveness of the workforce on the ground. Specialising in the implementation of agile Performance Management strategies, we know they are most effective when there is a systematic and integrative approach to developing performance outcomes (the what) and competence, (the how) for individuals and teams, to increase overall organisational performance.

"Quality is the result of a carefully constructed cultural environment. It has to be the fabric of the organization, not part of the fabric."
Phil Crosby
Author

How We Work

image

Situational
Assessment

Beginning with a multi-dimensional view of your business, we take the time to research, understand and assess your people management strategy, vision, business strategy and goals, and values.

image

Analysis and
Diagnosis

With a holistic (balanced scorecard) approach we analyse and diagnose, identifying an action plan in collaboration with you, your goals and your people .

image

Identify the
Drivers

Working in partnership, we focus on the 9 proven elements that significantly impact performance and will help move the needle from where you are now, to where you want to go.

image

Implement new
process

Key individuals and teams will be empowered with world-leading evidence based tools and methods for a systematic and integrated approach to increasing your overall organisational performance.

image

Evaluation and
Communication

With conscious reflection and evaluation, we support our strategies with highly effective management training and a comprehensive communication plan to help review and embed the processes, learn and develop.

image

We engaged HREI to design and deliver sales transformation programs for our contact centre staff at Gizmo. Most were fabulous at service orientated duties but struggled to meet their daily sales targets. The workshops had an almost immediate positive impact improving our contact centre team’s morale, productivity and revenue. Our sales grew within the first few days post training, and just kept growing! We achieved an overall uplift of over 500% across the contact centre team within 3 months of the workshops. We couldn’t be more delighted! Highly recommended.

Tania Mathews
Client Solutions Director, Korn Ferry
image

My coach is one of the most dedicated, empathetic and credible business professionals I have ever had the privilege to work with. She not only brings with her a wealth of knowledge and skills (she constantly keeps up to date with research), but she does all of this with humour and humility. I have recommended her to numerous friends and business colleagues who have all had the same experience with her. Vanessa is the real deal!

Tania Mathams
Client Solutions Director, Korn Ferry
image

I really enjoyed the “Power of Influencing” workshop. I am about to start a new role with a new company and feel that the course has provided me with some key tools to help me approach my position with new insight and awareness of different personalities in the workplace. With a clearer picture of the best ways to collaborate with team members, I’m looking forward to putting what I have learnt into to action.

Stephanie Norris
Small Business Owner
image

I would have no hesitation in recommending Vanessa Giannos and her team at The HR Experts International – you will never look back!

Peter Vincent
Spark NZ, Telecom NZ
image

My coach, coached me through some very difficult situations, helping me with conflict management, my leadership style and change management. My coach taught me a lot and she is a fantastically engaging speaker with great activities that really drive home the points she was making. She was incredibly supportive and I really valued her feedback both the good and the bad! Vanessa was a massive support, for which I always be very grateful!

Emma Taylor
Business Owner
image

We engaged HREI to design and deliver sales transformation programs for our contact centre staff at Gizmo. Most were fabulous at service orientated duties but struggled to meet their daily sales targets. The workshops had an almost immediate positive impact improving our contact centre team’s morale, productivity and revenue. Our sales grew within the first few days post training, and just kept growing! We achieved an overall uplift of over 500% across the contact centre team within 3 months of the workshops. We couldn’t be more delighted! Highly recommended.

Tania Mathews
Client Solutions Director, Korn Ferry
image

My coach is one of the most dedicated, empathetic and credible business professionals I have ever had the privilege to work with. She not only brings with her a wealth of knowledge and skills (she constantly keeps up to date with research), but she does all of this with humour and humility. I have recommended her to numerous friends and business colleagues who have all had the same experience with her. Vanessa is the real deal!

Tania Mathams
Client Solutions Director, Korn Ferry
image

I really enjoyed the “Power of Influencing” workshop. I am about to start a new role with a new company and feel that the course has provided me with some key tools to help me approach my position with new insight and awareness of different personalities in the workplace. With a clearer picture of the best ways to collaborate with team members, I’m looking forward to putting what I have learnt into to action.

Stephanie Norris
Small Business Owner
image

I would have no hesitation in recommending Vanessa Giannos and her team at The HR Experts International – you will never look back!

Peter Vincent
Spark NZ, Telecom NZ
image

My coach, coached me through some very difficult situations, helping me with conflict management, my leadership style and change management. My coach taught me a lot and she is a fantastically engaging speaker with great activities that really drive home the points she was making. She was incredibly supportive and I really valued her feedback both the good and the bad! Vanessa was a massive support, for which I always be very grateful!

Emma Taylor
Business Owner

Benefits of Performance Management

Coming from our core values of openness, integrity, trust and respect, we recognise that all workforces are different, with specific requirements, unique cultures and goals. We use evidence-based, world-leading models and cognitive practices to inform a tailor made approach for you and your teams. The benefits of our Performance Management program will enable you to:

  • Establish a proven, pragmatic and effective approach for your business to achieve superior performance.
  • Drive productivity & innovation with strong performance at all levels of the business.
  • Maintain continuity in VUCA environments and build agility to disrupt, take on disruptors, and be more innovative.

Investing in your business with Performance Management activities in partnership with a commercially focussed, pragmatic and no-nonsense external facilitator will help you run it more effectively and provide a springboard for accelerated growth.