We engaged HREI to design and deliver sales transformation programs for our contact centre staff at Gizmo. Most were fabulous at service orientated duties but struggled to meet their daily sales targets. The workshops had an almost immediate positive impact improving our contact centre team’s morale, productivity and revenue. Our sales grew within the first few days post training, and just kept growing! We achieved an overall uplift of over 500% across the contact centre team within 3 months of the workshops. We couldn’t be more delighted! Highly recommended.